Major Web Outage Impacts Many Sites and Mobile Apps

A widespread internet disruption has impacted numerous websites and apps globally, with users reporting issues getting online following issues at Amazon’s online infrastructure service.

The disrupted platforms comprise the social media app Snapchat, Roblox, Signal, and Duolingo, along with multiple Amazon-owned platforms including its key e-commerce site and the Ring doorbell company.

Across the United Kingdom, Lloyds bank was disrupted along with its branches the bank Halifax and Bank of Scotland, and also reports of difficulties reaching the HM Revenue and Customs site on the start of the week. Additionally in Britain, multiple Ring customers turned to social media to report their security devices were failing.

Solely in the United Kingdom, notifications of issues on particular apps reached the thousands for each platform.

The company stated that the problem began in the Atlantic coast of the United States at Amazon Web Services, a unit that offers essential internet framework for many companies, who rent out capacity on the company's servers. AWS is the most extensive cloud computing system.

Soon after midnight (PDT) in the US (8 in the morning BST), the company announced “increased problem frequencies and latencies” for the cloud services in a region on the eastern US of the America. The ripple effect appeared to disrupt apps worldwide, with the outage tracking website reporting issues with the corresponding services in different parts of the world.

Cisco’s Thousand Eyes, a tool that tracks online failures, additionally noted a surge in issues on that morning, and numerous instances found in the state of Virginia, the site of the AWS US-East-1 zone where the company stated the problems started.